Start with reality.
See what is actually happening before deciding what should change.
HOW I THINK
Understanding comes before change.
Over the years, I noticed that the hardest problems rarely belong to one discipline. They live between people, systems, rules and habits. Before looking for a solution, I try to understand what connects them.
See what is actually happening before deciding what should change.
No decision exists on its own.
A product keeps changing after it ships.
LEARNING A WAY OF WORKING
Each experience changed what I paid attention to. Eventually, they became the same way of thinking.
Plans meet reality.
Ideas become systems.
Ambiguity becomes decisions.
Rules meet reality.
Can this be understood?